Arrival & departure
Check in: from 2:00 pm
Check out: until 10:00 am
Use of the bathhouse and sauna area is also possible on the day of departure after check-out.
Smoking
Smoking is strictly prohibited in all indoor areas. There are designated areas with ashtrays on the balconies and terraces of the rooms, flats, restaurant and bathhouse.
Pets are allowed
Dogs are allowed on request. The cost is € 25 per dog/day without food. Your dog will receive a small welcome gift.
Out of consideration for other guests and to give your dog some relaxation, we ask you to leave your dog in the room/apartment during meal times (breakfast 07.30 - 10.00 am & dinner 6.00 - 9.00 pm). If the dog cannot stay alone, it may come with you to our restaurant.
Payment
A deposit of 25% is required immediately after booking. We ask for the remaining payment up to 6 weeks before arrival. On request, we will waive the final payment requirement..
We kindly ask you to pay the deposit by bank transfer:
Name: Nature Resort Ötztal GmbH
Bank: Hypo Tirol Bank
IBAN: AT04 5700 0300 5538 6509
BIC: HYPTAT22
Intended use: *****reservation number, ***name***
You can pay on site in cash, by debit card or credit card.
Local tax
The local tax is currently EUR 4.00 per person per night. Children under the age of 16 are exempt from the local tax. The exemption always depends on the year of birth (current year minus 16).
Cancellation conditions:
Free cancellation up to 31 days before arrival
70% cancellation fee from 30 days to 8 days before arrival
90% cancellation fee from 7 days to 1 day before arrival
100% cancellation costs for non-arrival
Travel insurance
We would like to point out that no free cancellation is possible in the event of illness before the start of the trip. We therefore strongly recommend that you book a cancellation or travel insurance! For example, Europäische Reiseversicherung also includes Covid-19 illnesses in its products. You can easily book this insurance yourself via this link or contact us if you need help.
Transfer from and to the Ötztal railway station
As we support a low-emission journey, we offer a free transfer from and to Ötztal train station.
Transfer Innsbruck or Munich airport
We are happy to help you plan your transfer from the nearby airports to our Resort. This is possible with a private taxi or a cheaper shared taxi. (e.g. https://www.tirol-taxi.at/ - enter destination ÖTZ)
Request for a special room number
If a special room number or view is required, we will do our best to fulfil your request. Unfortunately, we cannot guarantee the realization of your request until the day of arrival.
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