Because the protection of your data is a very serious topic for us!
We are pleased that you visit our homepage and thank you for your visit. Dealing with our guests and prospects is a matter of trust. The trust placed in us has a very high priority for us and therefore the importance and obligation to handle your data carefully and to protect it from misuse.
In order to make you feel safe and secure when visiting our website, we take the protection of your personal data and its confidential treatment very seriously. Therefore, we act in accordance with applicable personal data protection and data security legislation.
With these instructions on data protection, we would therefore like to inform you when we store which data and how we use it - of course in compliance with the applicable statutory provisions of the Data Protection Regulation 2018.
Data protection responsible: Florian Amprosi - email@example.com
Collection and processing of personal data:
You can always visit our websites without telling us who you are. Our web servers automatically save information of a general nature. This includes the type of web browser, the operating system used, the domain name of your Internet service provider, the website from which you visit us, the websites you visit with us, and the date and duration of the visit. This is only information that does not allow conclusions about your person. We evaluate this data only for statistical purposes and only in anonymous form.
Personal data is inventory data such as your name, address, account, card or phone number, email address or IP number. Incidentally, we collect, process or use personal data only if you voluntarily provide us with such information voluntarily and if it is otherwise permitted by law or if you have given your consent. This usually happens when you enter into a business relationship with us or make a request to us.
For the facilitation and realisation of guest booking; the successful execution of the guest’s stay; to coordinate the hotel stay according to the wishes and interests of the guest; to ensure the provision of future hotel services which correspond with the interests of the guest; for marketing purposes as pertaining to hotel performance and the improvement of this performance.
Use and dissemination of the collected data:
We use the personal data provided by you exclusively for the purposes communicated or agreed upon, that is, as a rule, for processing the contract concluded with you to answer your inquiry or for sending a newsletter. If you make use of our services, generally only such data will be collected as we need to provide the services. As far as we ask you for more information, it is voluntary information. The processing of personal data takes place exclusively for the fulfillment of the requested service and for the preservation of justified own business interests.
Declaration of consent of the user:
Are personal data forwarded to third parties?
Processing and use of your data for purposes of consulting, advertising and market research is only with your express consent. Your data will not be sold or rented. Disclosure to our affiliates (such as travel agents, hotels, ski schools, etc.) will only be made to the extent necessary to perform our services. Transfers of personal data to state institutions and authorities are only possible within the framework of mandatory national legislation.
Compulsory Guest Registration
According to the Austrian Registration Laws you are required to register with us, providing all data specified in § 5 and § 10 of the Registration Act. This concerns the following data:
Name, date of birth, gender, nationality, country of origin, address and postal code and - for foreign guests - the type, number, date of issue and issuing authority of a travel document as well as the date of arrival and departure.
Official Guest Register
[Only in case of Electronic Guest Register] The official Guest Register is managed electronically by our responsible office, all data is forwarded to the respective IT processor. This data is stored locally and not transmitted to a third country.
Disclosure of Data
To contracted service providers who supply cloud-based software and data handling solutions to the hotel. These providers operate with the sole purpose of processing and analysing guest data for the aforementioned purposes.
The data categories "Arrival" and "Departure" linked to the country of origin are forwarded to the respective municipality in which our accommodation is located in accordance with § 6 of the Tourism Statistics Regulation. Aggregated data - regarding the total number of overnight stays and persons who are obliged to pay the resort tax - are also transmitted to Ötztal Tourismus, our regional tourist board, and/or to the municipality. This is done on the basis of § 19 of Tirol's Resort Tax Regulations.
Legal Basis of Processing
The processing in accordance with above mentioned points 1.1 to 1.3 is based on GDPR art. 6 para. 1 lit. c.
Additional Data Transmission to the Tourist Board/Municipality
In addition, we forward your postal code and your year of birth (in a pseudonymized or anonymized way) to the tourism association and to our local municipality in order to compile and evaluate statistics on country of origin and age. This transfer of data is based on GDPR art. 6 (1) lit. e (duty in the public interest) and lit. f (predominant legitimate interests). You can object to the processing at any time for reasons that arise from your particular situation (GDPR art. 21 para. 1).
Consent and right of withdrawal:
If your consent to the processing of your data is necessary, we will process them only after your express consent. You can revoke your consent at any time under the e-mail address firstname.lastname@example.org. In such a case, the data previously stored about you will be anonymized, as far as this does not violate legal provisions (such as retention obligation), and subsequently further used only for statistical purposes without personal reference. The revocation of the consent shall not affect the legality of the processing effected on the basis of the consent until the revocation.
We use technical and organizational security measures to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continually being improved in line with technical progress.
You have the right to information about the relevant personal data at any time. Insofar as there is no statutory storage obligation, you have the right to delete this data and object to the processing. You also have the right to correct the data as well as to limit processing, data portability and appeal to the Austrian Data Protection Authority (Wickenburggasse 8-10, 1080 Vienna, e-mail: email@example.com).
Please contact us regarding your rights:
firstname.lastname@example.org or Tel. +43 (0) 5252/6035.
Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Third parties, including Google, place ads on websites on the Internet. Third parties, including Google, use stored cookies to serve ads based on previous visits by a user to this site.
In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: tools.google.com/dlpage/gaoptout.
We point out, however, that you may not be able to use all the features of this website in this case. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The data collection and storage can be contradicted at any time with effect for the future. For more information about Google's terms, click here.
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